Service Fees

Administration Fee
After activation of the Autotoll tag, the Administration Fee will be automatically debited from your Autotoll Account on the first day of each month. HK$35
(per tag per month)
Tag Deposit
The Tag Deposit will be directly deducted from your Initial Payment and refunded to the account holder after return of the tag to Autotoll upon service termination. HK$150
(per tag)
Statment Fee / e-Statement Fee
(optional additional service)
For subscription, please call Customer Service Hotline at 2627 8888 (for Statement by mail) or click here (for E-statement). HK$5 / FREE (per account per month)
SMS Top Up Alert
An SMS will be sent to your designated mobile phone number the day after the account balance of the Autotoll Account has dropped to 1/3 of the required prepayment amount. For subscription, please call Customer Service Hotline at 2627 8888 or click here. HK$2
(per account per month)
Transaction Record
a) Printing of previous monthly statement
‧ monthly record within 1 year HK$10 (per page)
‧ monthly record earlier than 1 year HK$30 (per page)
b) Postage
‧ Surface mail (local) No additional charge
‧ Registered mail (local) Subject to Post Office charge
‧ Overseas mail Subject to Post Office charge
Autotoll Tag
a) Cost of Lost, Damaged or Stolen tags HK$250 (per tag)
b) Refurbishment cost for returned tag with
    permanent marking
HK$50 (per tag)
c) Tag Replacement Fee HK$50 (per tag)
d) Delivery by Registered Mail HK$20 (per tag)
Invalidation Charge
  HK$10
(per tag)
Autotoll - Unitoll Service Fees, click here
 

Payment Mechanism of your Initial Prepaid Amount and Autotoll Service Fee

Autotoll is operated under prepaid account mechanism. You have to prepay a fixed amount to your Autotoll account each time. To open an Autotoll account, you must settle first payment of Prepaid Amount (please refer to the table below for the Prepaid Amount applicable to different vehicle type) before receiving a valid Autotoll tag. Methods of initial payment are either by credit card, by cheque and by cash.

 
Vehicle Type *
Basic Service
Caltex Service Included
Each Prepaid Amount
Each Prepaid Amount
Private Car / Taxi HK$500 HK$1,500
Private or Public Light Bus / Light Goods Vehicle / Single-decked Bus HK$1,000 HK$2,000
Double-decked Bus (2 axles / 3 axles) HK$1,200 HK$2,200
Medium Goods Vehicle (2 axles / 3 axles) HK$1,400 HK$2,400
Heavy Goods Vehicle / Container Vehicle (5 axles / 6 axles) HK$3,000 HK$4,000
Arrangement for Individual Vehicle Class / Type:
1)* Definitions and Tunnel Toll Fees of Container Vehicles
a) Only 5-axle and 6-axle Autotoll tags are available for container vehicles.
b) All 2-axle container tractors should apply for a 5-axle Autotoll tag. All 2-axle container vehicles using Autotoll lanes will be charged as a 5-axle container vehicle, even if the total number of axles is less than five. Container vehicles with more than five axles should use the manual toll lanes.
c) All 3-axle container vehicles should apply for a 6-axle Autotoll tag. All 3-axle container vehicles using Autotoll lanes will be charged as a 6-axle container vehicle, even if the total number of axles is less than six. Container vehicles with more than six axles should use the manual toll lanes.
2) Autotoll service for motocycles is currently unavailable
3) Autotoll service for tow truck is currently unavailable (i.e. the vehicle with its Body Type classified as “Recovery Lorry” in the Vehicle Registration Document)

For account top up methods. please refer to the Payment Methods for Autotoll Account Top Up.

 

Toll Rates of Toll Roads

Please click here for equiries at the website of Transport Department